Privacy Policy
MeerkatIO operates several services, including the MeerkatIO VS Code extension and Python package. We are committed to ensuring that your privacy is protected. Therefore, if you provide us with personal information, you can be assured that it will only be used in accordance with this Privacy Policy.
What Does This Policy Cover?
This Privacy Policy applies to information that we collect about you when you use:
- Our website meerkatio.com;
- The MeerkatIO VS Code extension;
- The MeerkatIO Python package;
Throughout this Privacy Policy, we'll refer to these collectively as “Services.” Below we explain how we collect, use, and share information about you, along with the choices you have regarding that information.
Information We Collect
Information You Provide to Us
- Basic Account Information: When you sign up, we collect your email address and an optional password.
- Transaction and Billing Information: If you subscribe to paid plans, we collect personal and payment information such as your name, credit card details, and billing address.
- Notification Configuration: Depending on your configuration, you may provide credentials for notification systems like email or chat services.
- Communications: Information provided in support tickets or correspondence.
Information That We Collect Automatically
- Log Information: Browser type, IP address, device identifiers, language preference, referring site, and timestamps.
- Time Zone: Your browser's reported time zone for scheduling notifications and reports.
How and Why We Use Information
We use your information for the following purposes:
- To provide and maintain our Services;
- To improve our Services by adding new features or fixing issues;
- To ensure the security of our Services and protect against unauthorized use;
- To communicate updates, solicit feedback, or address support requests;
How Long We Keep Information
- Inactive Accounts: Accounts inactive for over a year are closed after a notification period of 30 days.
- Database Backups: Retained for up to two months to ensure recovery in case of accidental deletion.
Legal Bases for Collecting and Using Information
For users in the European Union, we process your data based on the following grounds:
- To fulfill our obligations under Terms of Service;
- To comply with legal obligations;
- To protect vital interests of individuals;
- To support legitimate interests such as improving our Services.
Sharing Information
We do not sell personal data. However, we may share information in the following circumstances:
- With subsidiaries, employees, and contractors for service delivery;
- With third-party vendors to process payments, send notifications, or store data;
- In response to legal requests or to protect rights and property;
- During business transfers, such as mergers or acquisitions;
- With your consent or as directed by you;
- Aggregated or de-identified data for analytics.
Security
We implement reasonable measures to protect your data against unauthorized access, use, or disclosure. However, no system is completely secure.
Your Choices
- Limit Information: You can choose not to provide optional data.
- Close Account: You may close your account at any time.
Your Rights
If you are in certain countries (e.g., under GDPR), you have the right to:
- Access, correct, or delete your data;
- Restrict or object to data processing;
- Request data portability.
Privacy Policy Changes
We reserve the right to modify this policy. Material changes will be communicated via email or website updates.
How to Contact Us
If you have any questions, contact us at: contact@meerkatio.com